Fresh Friday Quote: Patrick Lencioni

Each Friday I will share a quote I appreciate. It might be long or short. It might be funny or thought provoking.

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An organization that is healthy will inevitably get smarter over time. That’s because people in a healthy organization, beginning with the leaders, learn from one another, identify critical issues, and recover quickly from mistakes. Without politics and confusion getting in their way, they cycle through problems and rally around solutions much faster than their dysfunctional and political rivals do. Moreover, they create environments where their employees do the same.

In contrast, smart organizations don’t seem to have any greater chance of getting healthier by virtue of their intelligence. In fact, the reversely actually be true because leaders who pride themselves on expertise and intelligence often struggle to acknowledge their flaws and learn from peers.

– Patrick Lencioni, The Advantage, page 9